Before your event date
If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
Rental Policies
Weather Policy
If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
- Fully Insured
- Clean and Safe Units
- Friendly Staff
- On-time Setup
Rain
If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
Wind & Lightning
If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
Changes & Cancellations
Need to change or cancel? Call us before your delivery day. If we cancel because of weather, you get a full refund.
On delivery day
If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
While the rental is in use
- • Exit the unit and shut off the blower at the first sign of lightning or high wind.
- • Never leave an inflatable inflated and unattended during a storm.
- • Do not remove stakes, sandbags or anchoring for any reason.
- • Wait 30 minutes after the last thunder before restarting the blower.
- • Towel down slides and bounce floors before play resumes after rain.
Wet units are still safe when used correctly — the risk is slipping, not the inflatable itself. Water slides are designed to be wet; dry bounce houses are not, so keep hoses away from anything not rented as a wet unit.
Common weather questions
- What happens if the company cancels due to weather?
- If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
- What if the weather changes after delivery and setup?
- If we cancel because of weather, you get a full refund. Once a unit is delivered and set up, weather changes aren't refundable.
Storm in the forecast? Call us.
Contact us to discuss your event and the forecast.